Frequently Asked Questions

FAQ

 

We know that trusting someone with your finances is a big decision—and it’s completely normal to have questions. You want to feel confident that your books are in the right hands and that you’re making the right choice. Below are some of the most common questions we hear from business owners just like you. If you don’t see your question listed here, just ask us anything you may want to know. 

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FAQ

Frequently Asked Questions

General Questions

WHAT DOES A BOOKKEEPER DO?

A bookkeeper records and organizes your business’s financial transactions, so your financial records stay accurate and up to date. This typically includes managing income and expenses, reconciling bank and credit card accounts, maintaining the general ledger, and preparing financial reports like profit & loss statements and balance sheets.

WHAT TYPES OF BUSINESSES DO YOU WORK WITH?

We primarily support small to medium-sized businesses across a variety of industries. Our clients often include service-based businesses, consultants, online businesses, and other growing companies that need reliable financial records but may not require a full in-house accounting team.

Services & Process

WHY SHOULD I HIRE A BOOKKEEPER INSTEAD OF DOING IT MYSELF?

Many business owners start out managing their own books, but bookkeeping quickly becomes time-consuming and complex as a business grows. Hiring a bookkeeper ensures your records stay accurate, helps prevent costly mistakes, and frees you up to focus on running and growing your business.

DO YOU WORK REMOTELY OR IN PERSON?

Our bookkeeping services are designed to work remotely and securely, allowing us to support businesses regardless of location. Most bookkeeping work today is handled through secure cloud-based software such as QuickBooks Online.

WHAT BOOKKEEPING SERVICES DO YOU OFFER?

Our services typically include:

  • Monthly bookkeeping
  • Bank and credit card reconciliations
  • Accounts payable and accounts receivable tracking
  • Financial statement preparation
  • QuickBooks setup and cleanup
  • Historical bookkeeping catch-up
  • Ongoing bookkeeping maintenance

CAN YOU HELP CLEAN UP MESSY OR OUTDATED BOOKS?

Yes. Many clients come to us when their books have fallen behind or become disorganized. We offer catch-up and cleanup services to bring your financial records up to date and ensure they are accurate going forward.

WILL I RECEIVE FINANCIAL REPORTS?

Yes. Clients typically receive monthly financial reports, such as:

  • Profit & Loss statement
  • Balance Sheet
  • Cash flow overview

These reports help you understand how your business is performing and support better decision-making

Pricing & Engagement

WHAT BOOKKEEPING SOFTWARE DO YOU USE?

We primarily work with QuickBooks Online, one of the most widely used accounting platforms for small businesses. If you’re already using QuickBooks, we can help maintain and optimize your books. If you’re new to it, we can assist with set-up and training.

HOW OFTEN WILL MY BOOKS BE UPDATED?

Most clients receive monthly bookkeeping services, meaning their transactions are recorded and reconciled each month. This allows you to have reliable financial reports and a clear picture of your business performance.

HOW MUCH DO BOOKKEEPING SERVICES COST?

Pricing depends on several factors, including the number of accounts, transaction volume, and whether cleanup work is required. After learning more about your business, we can provide a customized quote based on your specific needs.

WHAT INFORMATION DO YOU NEED FROM ME TO GET STARTED?

Typically, we’ll need:

  • Access to your bookkeeping software (if applicable)
  • Bank and credit card statements
  • Basic information about your business
  • Any existing financial records

We guide clients through the setup process to make it simple and organized.

Security & Confidentiality

DO YOU OFFER ONE-TIME SERVICES OR ONGOING BOOKKEEPING?

We offer both. Some clients need one-time cleanup or catch-up work, while others prefer ongoing monthly bookkeeping services to keep their financial records accurate and current

IS THERE A SETUP OR ONBOARDING FEE?

Yes. Most new clients begin with a one-time setup and onboarding fee starting at $95.00. This allows us to review your current bookkeeping, organize your QuickBooks Online file, connect accounts, and create an efficient monthly workflow. Final pricing may vary depending on complexity, number of accounts, and any cleanup needed before ongoing services begins.

HOW DO YOU PROTECT MY FINANCIAL INFORMATION?

Protecting client data is a top priority. We use secure cloud-based systems, encrypted software platforms, and strict confidentiality practices to safeguard your financial information.

WILL YOU WORK WITH MY CPA OR TAX PROFESSIONAL?

Absolutely. We often collaborate with CPAs and tax professionals to ensure they have clean, organized financial records when preparing tax returns. Good bookkeeping makes tax preparation smoother and more accurate.

Common Client Concerns

MY BOOKS ARE MONTHS (OR YEARS) BEHIND. CAN YOU STILL HELP?

Yes. Many businesses fall behind on bookkeeping at some point. We specialize in catch-up bookkeeping to bring records current and establish a clean, organized system moving forward.

WHEN SHOULD A SMALL BUSINESS HIRE A BOOKKEEPER?

Many businesses benefit from a bookkeeper when:

  • Financial records are falling behind
  • Tax time becomes stressful
  • The business is growing
  • The owner wants clearer financial insights

Hiring a bookkeeper early often saves time, money, and stress.

HOW INVOLVED DO I NEED TO BE IN THE BOOKKEEPING PROCESS?

We aim to make bookkeeping as hands-off as possible for you. Once systems are in place, we typically only need occasional communication for clarification or updates.

Final Question

HOW DO I GET STARTED?

Getting started is simple. Contact us to schedule a consultation where we can learn about your business, review your current bookkeeping situation, and recommend the best approach to support your financial records.

Are You Ready To Get Started?

Get In Touch

Contact Us

(435) 612-3690‬ call/text
office@ledgerpointbookkeepers.com

Open Hours

M-F: 9am – 5pm
Sat Closed
Sun: Closed

Proudly serving Utah and everywhere in the U.S.